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Ontology & business dataBusiness ontology: faster decisions and less re-keying across ERP, CRM and AI agentsMap your customers, products, orders and permitted actions once. The automations and agents working across your ERP, CRM and spreadsheets can then reuse that map instead of each working out what your business means.
OperationsBefore expanding an AI prototype, connect one workflow to real business dataA prototype running on mocked data shows that an idea can be built. Before you fund wider automation, make one workflow pass against your real records, permissions and exceptions.
OperationsBefore AI suggests a replacement product, define what counts as equivalentA stockout shortlist should connect approved equivalence to the actual customer order and fulfillable stock. Start with one product family—and make “cannot verify” an explicit outcome.
OperationsWhen your CRM and ERP disagree, which fact should AI use?Define authority for the delivery decision—not a universal winner between systems. A bounded address pilot can make conflicts visible while keeping changes and customer commitments under human approval.
Procurement dataOne supplier, three names: fix the spend picture before AI recommends savingsTest one quarter of purchasing records: reconcile supplier identities and categories, preserve legal-entity distinctions, and keep every amount traceable before asking AI where to save.
OPERATIONSMonth-end close: let an agent chase the evidence, not approve the journalRivian’s accrual workflow suggests a practical starting point: automate the collection and organisation of supporting evidence, then test whether finance receives a better preparation pack—not merely a faster draft.
Operating existing agentsYour AI agent is online. Is the work getting done?Keep system health and quality scores. Add a completion record that checks the assigned outcome, makes unfinished work visible and names who owns recovery.
Enterprise accessGive your AI connectors an offboarding testCentralized authorization can simplify connector onboarding. Before relying on it, test whether changed access rules hold across fresh logins, existing sessions and issued tokens.
The reality checkAMD + Taalas to win the GPU raceThe case for AMD catching NVIDIA: combine model-specific inference silicon with a broader AI platform, and give buyers another way to run the workloads that matter.