Functional AI Solutions
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Careers at Functional AI Solutions

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The role

We are looking for a hands-on technical leader who can architect and build enterprise-grade software from the ground up.

This is a role for a builder, not a researcher. You will make the critical architecture decisions, write production code, lead engineers, and deliver software that is secure, reliable, auditable, and ready for enterprise deployment.

You will own architecture and technical delivery across multi-tenant SaaS, on-premises, and fully offline environments. You will establish strong security boundaries, build production agentic systems, and design RAG, retrieval, and graph-based systems.

You will prepare the product and engineering processes for ISO 27001 and SOC 2 compliance, set engineering standards, and lead the team while remaining close to the code.

As an early hire in a critical role, you will have a strong voice in shaping the company's culture, reputation, and products.

What you bring

  • Proven experience building a software product, or a substantial part of one, from scratch and taking it into production
  • Strong experience delivering secure, enterprise-grade software
  • Experience architecting multi-tenant SaaS and on-premises or offline software
  • Deep practical understanding of application security, infrastructure security, permissions, network boundaries, egress, auditability, and secure data flows
  • Direct experience preparing software for ISO 27001, SOC 2, or equivalent certification
  • Experience building production agentic systems or agent harnesses that take real actions, not just demos or chatbots
  • Strong experience with RAG, knowledge graphs, hybrid retrieval, and permission-aware data access
  • Strong backend, cloud, infrastructure, and DevOps fundamentals
  • Experience leading engineers without stepping away from architecture and implementation
  • A track record of shipping reliable software, not only prototypes, experiments, or research

Compensation and location

  • Base salary calibrated to experience, with defined increases when proven revenue milestones are reached
  • Participation in company profits based on role and contribution
  • A highly flexible work policy and above-market paid time off
  • Based in Tainan with flexible hybrid work; fully remote work can be considered
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The role

Functional AI Solutions builds agentic AI products for businesses, including a new ontology-based approach to the software companies use to run their operations.

You will own the intelligence layer of our products: how they ingest company documents and data, retrieve the right information, and produce reliable answers. You will build evaluation into the development process so quality is measured continuously, not assumed.

Beyond retrieval, you will help build the ontology layer that represents each customer's business through entities, relationships, rules, and governed actions. You will work closely with product and engineering to turn messy operational data into systems people can trust.

What you bring

  • Experience shipping a production RAG or LLM application, with quality demonstrated through evaluation sets and measurable results
  • Experience modelling a real business domain and maintaining its schema over time, through ERP or CRM implementation, master data management, domain-driven backend design, or analytics engineering
  • Strong Python skills, including data pipelines, APIs, and asynchronous processing
  • Practical experience with vector and lexical search using technologies such as pgvector, Qdrant, or OpenSearch
  • A strong understanding of chunking, metadata, reranking, retrieval tuning, and failure analysis
  • Experience ingesting messy business documents, including PDFs, Office files, tables, and scanned content
  • Strong data-modelling fundamentals, including stable identifiers, entity resolution, temporal state, schema evolution, and migrations
  • Professional fluency in English

Useful experience

  • LoRA or PEFT fine-tuning with evaluation-gated model promotion
  • Graph databases, knowledge graphs, or ontology modelling
  • Traditional Chinese text processing and OCR
  • ERP or CRM platforms such as SAP or Digiwin
  • B2B SaaS product development
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The role

Functional AI Solutions builds agentic AI products for businesses, delivered in the cloud, in hybrid environments, or fully inside the customer's infrastructure.

You will make our products work reliably in real customer environments. You will build connectors to ERP systems, Microsoft and Google services, file servers, databases, identity providers, and messaging platforms. You will also own key parts of deployment and operations, including installation, signed updates, backups, monitoring, and production hardening.

This is a hands-on role across backend services, infrastructure, and desktop applications. You will work directly with customer environments and take responsibility for getting the product running, keeping it secure, and resolving the difficult problems that appear outside a clean development setup.

What you bring

  • Experience deploying and debugging software inside customer-managed networks, including restricted or legacy environments
  • Experience building reliable integrations with third-party APIs, databases, ERP exports, SMB or NAS storage, webhooks, and OAuth2 or OIDC services
  • A strong understanding of incremental synchronisation, retries, idempotency, rate limits, and recovery from partial failure
  • Strong Linux skills, including systemd, networking, storage, permissions, and log-based troubleshooting
  • Production experience with Docker or Docker Compose and CI/CD
  • Experience operating production software, including monitoring, incident response, backup, and tested restoration
  • Practical security experience with secrets, TLS or mTLS, disk encryption, least privilege, and security reviews
  • Enough TypeScript and React experience to deliver product changes across the stack
  • Professional fluency in English

Useful experience

  • ERP platforms such as Digiwin or SAP
  • Microsoft Entra ID, Active Directory, LDAP, or other enterprise identity environments
  • NUC or GPU sizing, CUDA, and local inference servers
  • Tauri or Electron packaging, code signing, and automatic updates
  • Air-gapped or fully offline deployments
  • B2B SaaS implementation or customer delivery
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The role

Functional AI Solutions builds agentic AI products for businesses, delivered in the cloud or fully on-premise.

You will help us turn social media attention into real business conversations. This role is for someone naturally comfortable online, confident on camera, and able to speak with prospects in a warm, clear, persuasive way.

You will be in charge of the social media and marketing growth of the Functional AI Solutions brand and its products by editing videos, researching prospects, supporting outreach, and generating and following up on leads through closure. The social media instinct should be part of who you are; previous sales, customer service, lead generation, SEO, or GEO experience is a strong plus.

We care more about personality, communication, taste, curiosity, and the ability to influence people than years of experience. If you have built your own audience, social media presence, or community, we want to see it.

What you bring

  • Excellent spoken and written English and Mandarin Chinese
  • Communication skills: able to handle casual and professional communication confidently in any circumstance, both in person with customers at all levels and on marketing videos
  • Social media native: understands platforms, formats, hooks, trends, comments, DMs, and what makes people pay attention
  • Basic video editing and content creation skills using tools such as CapCut, Canva, Figma, Premiere, DaVinci Resolve, or similar
  • A practical and proactive attitude: willing to test ideas, measure results, learn quickly, and improve every week. You must be able to prioritize tasks and juggle the marketing release schedule with in-person customer meetings
  • Organized by nature and a fast learner: able to follow the marketing release schedule, take appointments, and follow up with customers in person or by video call
  • Able to learn quickly about our products and services and carry out explanatory calls and meetings
  • Ability to create simple product demos, interview clips, customer stories, or educational videos
  • Working knowledge of CRM and marketing tools, campaign tracking, attribution, conversion rates, and funnel reporting
  • Professional fluency in English

Useful experience

  • Previous customer service, sales, or account management experience, especially in a service, SaaS, software, startup, AI, ERP, CRM, or B2B company
  • Lead generation, outbound messaging, appointment setting, social media prospecting, or CRM experience
  • Basic SEO and GEO knowledge, including search visibility and how AI answer engines find company information
  • A portfolio, personal channel, social account, content examples, or short self-introduction video that shows you can grow a social media presence
  • Video editing and design with Figma, Canva, Adobe Creative Cloud, DaVinci Resolve, or similar tools
  • CRM enrichment, lead scoring, outreach automation, and data providers
  • Professional fluency in Mandarin Chinese
  • Experience marketing in Taiwan or other Asia-Pacific markets
Apply for this role

The role

Functional AI Solutions builds agentic AI products for businesses, delivered in the cloud or fully on-premise.

You will own the commercial process in Taiwan from first contact through renewal. You will help set pricing, build the pipeline, find potential customers, run discovery, demonstrate the product, negotiate, close, and maintain the customer relationship.

This is a hands-on role for someone who can earn the trust of both company owners and technical teams. You must understand the software well enough to demonstrate it clearly, identify the right solution, and handle first-line technical questions yourself. You will work independently and escalate exceptions, not routine decisions.

You will collaborate closely with marketing and engineering, bringing what you learn in the field back into the product, positioning, and customer experience. How you represent the company matters as much as the results you achieve.

What you bring

  • Proven B2B software sales experience in Taiwan, ideally with SaaS, ERP, CRM, or other enterprise software
  • A track record of finding, closing, and retaining customers across different industries
  • Enough technical experience to understand, demonstrate, and troubleshoot the software you sell
  • Strong discovery and relationship skills with both business owners and technical stakeholders
  • Experience preparing proposals, negotiating commercial terms, managing a pipeline, and maintaining accurate forecasts
  • The judgment and independence to make day-to-day commercial decisions and take responsibility for outcomes
  • Native Mandarin Chinese and business proficiency in English, our internal working language
  • A valid driver's license and the ability to visit customers in Taiwan

Useful experience

  • Selling or building LLM products, including RAG, vector search, embeddings, fine-tuning, or local models
  • ERP, MES, or CRM experience with platforms such as Digiwin, SAP Business One, or Salesforce
  • Experience as an ERP or software implementation consultant
  • The ability to specify GPU workstations and explain the business case for on-premise inference
  • AWS, Taiwan-based sovereign cloud platforms, and cloud solution design
  • Freelance, early-stage startup, or founder-level commercial experience
  • Linux command-line basics, Docker Compose, networking, and API-level troubleshooting
Apply for this role

Something else?

Exceptional people rarely fit neatly into a list.

If you have built excellent AI or B2B software and believe you can strengthen our team, introduce yourself.

Send an introduction